Information on How to Buy and Place an Order
FAQS
No, an Email Address Is All You Need to Start Your Order.
However, we recommend creating a VESTIAIRE account to personalize your shopping experience, save your favorite items to your wishlist, and place orders effortlessly.
Simply Click the ‘Forgot Password?’ Link.
Go to our login page and click on the ‘Forgot Password?’ link. Enter your email address, and you'll receive an email with instructions to reset your password.
Placing an Order Is Easy – Here’s How:
– Choose a category from the navigation menu or use the search bar to find a specific style.
– Select your preferred size and click ‘Add to Cart’.
– Once you’ve added all your items, go to the checkout page.
– Sign in to your account, or simply enter your email address to proceed without an account.
– Provide your shipping address, payment information, and select a delivery method.
– Once confirmed, your order will be processed and shipped.
We’ll keep you updated at every stage of the process! 🚚✨
Yes, You Can Place an Order via Phone or WhatsApp!
Our Customer Support Team and Account Managers are happy to assist you with placing your order via WhatsApp or phone. Contact us, and we'll ensure a smooth and hassle-free shopping experience!
You can find our Size Guide on the product page. Simply look for the ‘Size Guide’ link near the size selection dropdown. This will provide detailed measurements to help you choose the perfect fit for your order. If you need further assistance, feel free to contact our support team!
As your order will be processed and prepared quickly for shipment (or processing for pre-order items), please contact our Customer Support Team as soon as possible if you wish to cancel or modify your order. Unfortunately, once the order is processed and/or shipped, we cannot add items to an existing order. However, we encourage you to place a new order for any additional products.
Please note that pre-order items cannot be canceled once the order is processed.